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Returns and Refunds Policy

Returns and Refunds Policy of

Thank you for using the services at Born Again Matrimonial.

Please read this policy carefully. This is the Return and Refund Policy of Born Again Matrimonial.

We do not issue refunds for registration fees once the payment is received. We recommend contacting us for assistance if you experience any issues regarding the registration process and payment.

We use a secure server for credit card transactions to protect the credit card information of our users and Cookies are used to store the login information. Cookies are small files placed on your hard drive that will assist us in providing our services. You may also encounter Cookies or identical/related devices on certain pages of the website/apps that are placed by third parties. We do not control the use of cookies by third parties.

If you establish a credit account with us to pay the fees we charge, some additional information, including a billing address, a credit/debit card number and a credit/debit card expiration date and tracking information from cheques or demand drafts is collected.

The user information we collect depends on the context of your interactions with us and the website or Apps, the choices you make and the products and features you use. The User Information is used for authentication and account access, If a user registers using social networking platforms such as Facebook, Google, LinkedIn and others we may collect personal data you choose to allow us to access through their APIs. When the user accesses our websites or apps, data relating to device ID, log files, Geographic Location, device Information/specification are also collected automatically.

How to address your Grievance:

Grievance Officer: Mr. Vishnu Kumar.

Address :
TC24/ 1023-6, 3rd floor Nikunjam,
Dreams (Metro Scan building),
Thycaud, Trivandrum - 695014

The Grievance officer shall be available between 10 am to 6 pm IST from Monday to Saturday excluding Sunday's and Public Holidays in India.

The Grievance officer is appointed as per Section 5 (9) of the Information Technology ( Reasonable Security & Procedures and Sensitive Personal data or Information ) Rule, 2011.

Online Returns & Refunds Policy Only

This Returns & Refunds Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in This policy is not applicable to any information collected offline or via channels other than this website. The Return and Refund Policy for Born Again Christian Matrimony has been created with the help of TermsFeed.


By using our website, you hereby consent to our Returns & Refunds Policy and agree to its Terms and Conditions.


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